Delivery & ReturnsThere are no products.

We offer various delivery options and for your peace of mind, all of our products are sent via recorded delivery and a tracking number will be provided and will require a signature upon delivery.

We charge a flat cost of £5.99 for one or more items if purchased at the same time.

Wedding, Occasion & Prom Dresses To Order
Most of our wedding and prom dresses are to order unless stated to be in stock. Standard delivery (unless in stock) is estimated between 3 to 6 weeks depending on your order and the delivery cost is £5.99.
We also offer a fast track service in which your order is guaranteed to be with you within 4 weeks, the cost of this including delivery is £40. Please email us for this service.
Both options include a tracking number and will require a signature upon delivery.

Wedding, Occasion and Prom dresses in stock
Delivery of wedding, occasion and prom dresses in stock costs £5.99 and will take up to 2 business working days to be delivered. A tracking number will be provided and the item will need to be signed for.

Personalised Garments & Gifts
The delivery cost for personalised garments and gifts (unless otherwise stated) is a flat cost of £5.99 and includes a tracking number and will require a signature upon delivery.
This service can take up to 7 business working days for your personalised items to be produced and delivered.
Personalised items will only be issued a refund if faulty upon receipt.

Returns
We advise to read our terms and conditions for returns before purchasing any item.
Items must be returned to us withing 14 days of receipt.
After reading our returns policy, please make sure your item meets our requirements before returning to us. You must contact us with prior notice before returning any item.
Custom made dresses of either size and/or style and personalised items will only be issued with a refund if faulty upon receipt. Please note, all items are quality checked and signed for by an individual before being dispatched, it is advisable to keep and provide any evidence against damage upon receipt if necessary for a refund to be issued. A refund will not be issued for incorrect spelling mistakes which are provided by the customer, please make sure all details are fully correct as orders cannot be changed or amended once completed at checkout. Lyndsey Dawn reserves the right to refuse a refund for any return if it does not comply fully with our terms and conditions.

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